More than 50 NHS CEOs have been leading adoption of Listening into Action (LiA) in their Trusts over the past three years alone. It is the leading approach for rapidly improving levels of staff engagement and empowerment in a way that directly impacts patient care.
The results speak for themselves: 10-55% increase in how engaged and valued staff feel within 12 months, shift in National Staff Survey results of up to 26%, and a wealth of staff-led changes to the quality and safety of patient care. LiA Trusts have won the HSJ Staff Engagement award for three years running. Find out more about LiA in this short video from Hannah Forbes.