We have just published a powerful case study from Barts Health NHS Trust showcasing the impact of intensive efforts to engage staff around improving patient care ‘from the inside-out’.
Barts Health is the largest Trust in the country with around 16,000 staff, getting traction around a much needed fundamental shift in ways of working and leading in such a large Trust is no small challenge. With personal leadership from Chief Executive, Alwen Williams supported by the managing directors of all 4 sites and senior clinicians they have approached this through widespread adoption of Listening into Action (LiA)
80 Trusts have been adopting LiA over the past four years alone. This is not an ‘initiative’ or a ‘programme’. LiA is a powerful force for cultural change - it is about ‘changing the way we do change’ and leaders across Barts Health are working together to embed this as ‘the way we do things around here’.
The early results and impact within the first 10 months are outstanding – particularly given a challenging context. Their quest now is to take this to the next level over the next 12 months and beyond, increasing the pace of spread, and making Barts Health one of the best Trusts in the country.
Contact details for further information are included in the case study. We would be delighted to chat about any aspect of this, as would Alwen and her team.