A new cohort of six NHS Trusts will start in January as National Pioneers on Staff Engagement and Empowerment, through widespread adoption of Listening into Action (LiA). They will embark on an initial 12 month journey, to get to a point of traction where new ways of working start to embed as ‘the way we do things around here’.
These six Trusts will become part of a fast-growing network across the NHS, joining 30 others that have started their own local journey in the past 18 months alone. Prior to this, there were eight 'early adopter' Trusts, and more than 50 involved in early pilot work. The six new Trusts will follow a common 'route map' and share learning and insight as they go.
The commitment of the local leadership teams is based on recognition of the need to engage and empower all staff - particularly medics, clinicians, other health professionals, and ‘middle managers’ - around the delivery of better outcomes for patients, for staff themselves and for their Trusts.
Evidence from the LiA Trusts: demonstrable improvements to the quality of care for patients, better patient experience, and frontline teams who feel enabled and empowered. The extent to which staff feel valued within the LiA Trusts has increased by up to 55% within the first 12 months.