During a visit to University Hospitals of Morecambe Bay NHS Trust (UHMBT) this week, Jeremy Hunt, Secretary of State for Health, congratulated staff and held them up as an example to the rest of the NHS.
Mentioning the Trust in the same breath as Virginia Mason – a well-respected American hospital that is seen as one of the safest hospitals in the world – Jeremy said: “I am immensely proud of University Hospitals of Morecambe Bay’s remarkable transformation into a leading light in patient safety, and it was a real privilege to meet some of the staff who made this happen. I know it’s not been an easy journey, but the way the Trust has embedded patient safety at the heart of its culture is an example to the rest of the NHS, and is a vital step towards achieving my ambition of making the NHS the safest healthcare system in the world”.
UHMBT is a Listening into Action (LiA) Trust. They started adoption of LiA, under the leadership of Jackie Daniel, Chief Executive, in September 2014 as a powerful vehicle to engage and empower staff around measurable improvements to patient care.
LiA has helped to enable a fundamental shift and is now firmly embedded as ‘the way we do things around here’. Jackie said: “Listening into Action (LiA) has been a truly fundamental element of our transformation over the last two years and has seen large numbers of our front-line staff mobilised to improve patient safety and care, in a way that was just not possible before”.
We want to congratulate Jackie and all of the staff at UHMBT for their remarkable achievements over the past three years. It is fantastic that this is being so well recognised nationally. We are immensely proud that LiA has played such an important part in their journey.
For more information or to express interest in the 2018 Cohort of Listening into Action (LiA) Trusts, please contact Hannah Forbes on 07734 812644 or firstname.lastname@example.org