Top stories of staff-led change (1/10) - Culture shift causes incident reporting to triple, improving patient safety
Over the next few weeks we'll be sharing 10 top stories of staff-led change from Listening into Action (LiA) Trusts in 2017. The stories will be showcasing the inspiring work of LiA Teams who have made a positive difference to the quality and safety of patient care in their organisations.
First up is a fantastic story from Croydon Health Services. LiA has helped champion a huge culture shift to encourage staff to report incidents. Incident reporting has tripled in just 2 years! This has improved learning and is making patient care safer every day. You can download a PDF copy of this story here.
We hope these stories inspire you, please get in touch if you'd like to find out more.