During a visit to University Hospitals of Morecambe Bay NHS Trust (UHMBT) this week, Jeremy Hunt, Secretary of State for Health, congratulated staff and held them up as an example to the rest of the NHS. Mentioning the Trust in the same breath as Virginia Mason – a well-respected American hospital that is seen as one of the safest hospitals in the world – Jeremy said...

On 9th February University Hospitals of Morecambe Bay NHS FT (UHMBT) received the results of their latest CQC inspection and were delighted to hear that they have been rated overall as ‘good’, with an ‘outstanding’ rating for caring. This is fantastic news and a terrific achievement for a Trust rated inadequate and put into special measures in 2014, following what Professor Sir Mike Richards described as "A long history of concern with the quality of service

The national Listening into Action team today announces the formal accreditation of two NHS Trusts for 2016. Congratulations to Croydon Health Services NHS Trust for their renewed Listening into Action (LiA) accreditation for 2016.  We are also delighted to confirm University Hospitals of Morecambe Bay NHS Foundation Trust as the second NHS Trust to be awarded the LiA Kite mark. 

Here are the 5 stories from the final week of the #NHS100Stories campaign. This week featured teams who have; harnessed the ideas of domestic staff to free up nursing time; changed ways of working to improve outcomes for deteriorating patients; built resilience for ‘winter pressures’; created a sustainable care model to provide medical support for children at home and introduced smarter ways of working to reduce burdensome email traffic for clinical staff.

The teams showcased this week have achieved some fantastic results, transforming the quality and safety of patient care, and improving staff morale and team working within their own Trusts. This latest batch of 5 stories shows the impact of changes made in a wide range of services - older peoples care; paediatric medicine; inpatient adult mental health; school nursing and breast services. Truly inspiring!

Five more stories from proud LiA teams showcasing their achievements and the positive impact their work has had on the quality and safety of patient care. This latest batch includes improvements in the delivery of Phlebotomy services and reducing unnecessary hospital admissions for older patients. There are also stories from teams who have improved ways of working to ‘unblock’ the way for colleagues

Here's the latest round up from Week 17 of the #NHS100Stories campaign, 5 fantastic stories showcasing staff-led changes which include improving the quality and safety of care in Phlebotomy and Cardiology and a new innovative approach which supports staff to raise concerns

The #NHS100Stories campaign hit another significant milestone last week - 75 inspiring stories have now been published over the past 15 weeks! This latest batch of stories includes changes which have improved care for older people, supported the recovery of breast cancer patients and 'unblocked the way' for hospital staff

Here are the five team stories from week 12 of the #NHS100Stories campaign, a great mix of fantastic outcomes for patients and service users in Acute, Mental Health and Combined NHS Trusts.

We've reached the half way mark of the #NHS100Stories campaign! So far we have published 50 inspiring stories from teams making changes which have either made a positive difference to the quality of care they deliver to their patients or 'unblocked the way' for their colleagues. Here's the latest 'fab five' from Week 10 of the campaign.

In the first 8 weeks of the #NHS100Stories campaign there have been stories from 40 LiA teams across almost 30 NHS Trusts. The focus areas for the teams are incredibly diverse - they range from improvements in stroke care, to reducing admissions for psychosis patients; from helping children with Cystic Fibrosis avoid hospital stays, to building understanding about deafness; and from reducing 'on the day' theatre cancellations to creating a stimulating garden area for patients

Here's the round up from Week 6 of the #NHS100Stories campaign - five inspiring stories from LiA Clinical and Enabler teams at Mental Health and Acute Trusts making changes which are improving patient care and 'unblocking the way' for staff.

University Hospitals of Morecambe Bay NHS Foundation Trust have just completed their first year of Listening into Action (LiA). Their LiA Teams shared their achievements at a recent Pass it On Event and have passed the baton on to 20 more teams who start work on new focus areas on the Trust - spreading and embedding this new way of working to improve care for their patients.  

Staff at University Hospitals of Morecambe Bay NHS Foundation Trust have been working on changes to help staff spot potential life threatening Acute Kidney Injury (AKI) early on the Medical Admissions Unit at Furness General Hospital (FGH). They are one of the first eleven Listening into Action (LiA) Pioneering Teams. AKI is a sudden deterioration in kidney function over hours to days resulting in the inability of the kidneys to perform the functions of producing adequate

LiA is about 'powering up' frontline teams to continuously improve patient care and the patient experience in their own areas, in a way that makes them feel proud, trusted and valued. At the same time, managers and support teams unblock the way by removing obstacles and breaking through 'all the usual reasons why not'. To connect staff around this, University Hospitals of Morecambe Bay Foundation Trust have produced this fantastic short video...