We are delighted to announce that Gloucestershire Care Services NHS Trust (GCS) has become the first community services provider in the country to be awarded the Listening into Action (LiA) Kite Mark for 2017. The formal accreditation of GCS is a reflection of the four year commitment from Chief Executive, Paul Jennings, and his team, to ‘changing the way we do change’ across Gloucestershire.

Here are the 5 stories from the final week of the #NHS100Stories campaign. This week featured teams who have; harnessed the ideas of domestic staff to free up nursing time; changed ways of working to improve outcomes for deteriorating patients; built resilience for ‘winter pressures’; created a sustainable care model to provide medical support for children at home and introduced smarter ways of working to reduce burdensome email traffic for clinical staff.

The teams showcased this week have achieved some fantastic results, transforming the quality and safety of patient care, and improving staff morale and team working within their own Trusts. This latest batch of 5 stories shows the impact of changes made in a wide range of services - older peoples care; paediatric medicine; inpatient adult mental health; school nursing and breast services. Truly inspiring!

Here's the round up from Week 9 of the #NHS100Stories campaign - another rich mix of inspiring stories from Specialist, Acute, Mental Health and Community Trusts. Two of the teams featured this week have created useful web-based resources. The Rotherham NHS Foundation Trust have produced a YouTube video tutorial to teach colleagues how to 'sign' #hellomynameis; and Gloucestershire Care Services have developed a web site for their rebranded Sexual Health Service

Here are the 5 fantastic stories from week 3 of the #NHS100Stories campaign. This week there have been stories from Acute, Community and Mental Health Trusts. Feedback from the teams featured has been extremely positive, they are very proud to have their work showcased and shared! There are lots more stories to come in the coming weeks - please keep following and retweeting!

‘Hearing Me: Understanding Hearing Loss’ is the work of a group of people from Gloucestershire Care Services NHS Trust. They embraced Listening into Action and got together with a local charity to produce an entirely different approach to mandatory training.

The latest CQC report for Gloucestershire Care Services NHS Trust has shown a fundamental shift in culture since adoption of LiA began in January 2014. This is great news, especially given that staff at the Trust are dispersed over a 1,000 square mile area. Paul Jennings, Chief Execuitve, is justifiably pleased with these findings